General Data Protection Regulation (GDPR)

On Friday 25 May 2018, the European Union’s new General Data Protection Regulation (GDPR) comes into force.

The aim of this new law is to give European citizens increased rights and control over how companies use their personal data, as well as giving companies like us clear responsibilities in how we use that personal data – including ensuring that we are totally transparent with our customers.

Let’s begin by explaining how and why we process your personal data.

Lawful Basis for Processing

The new law requires that all processing of customer personal data must have a lawful basis. There are 6 potential lawful bases for processing, with 4 of them being relevant to us:

If you no longer wish for us to process your personal data in order to keep receiving email notifications, then you can use opt-out in the following ways:

Please see our Privacy Policy for more information on how we process your personal information

Your rights to your Personal Data

The new GDPR also wants to make it clear that you have increased control over your personal data.

It includes some specific “Rights” that you should know about –

  1. The Right to be Informed

One of the most important changes introduced by GDPR is the requirement to ensure customers are fully informed about their personal data rights. That is the aim of this document, as well as our newly updated Privacy Policy

The other Rights are:

  1. Subject Access Rights
  2. The Right to ‘Erasure’ (right to be forgotten)
  3. The Right to Data Portability
  4. The Right to Restrict Processing
  5. The Right to Object

Please see our Privacy Policy for full details on these important personal data rights.

Finally, we would just like to let you know that we take the GDPR law seriously, and are – as we always have been – taking the security and integrity of all the information we process, but particularly your personal data, with the utmost care and attention.

Please don’t hesitate to contact us if you have any further questions.